Supply chain policy: effective customer information

Brugger + Partner supported Lyreco Switzerland AG in systematically preparing customer enquiries about supply chain policy and responding to them in a customer-oriented manner. Lyreco Switzerland AG supplies companies in Switzerland with office supplies, hygiene and cleaning products, catering solutions and protective equipment. Due to its broad product portfolio, these enquiries cover a wide range of topics, including child labour, deforestation and conflict minerals. In the context of increasing regulatory requirements at home and abroad, customers' interest in Lyreco's sustainability performance and the social and environmental characteristics of the products it supplies grows.