eGovernment Switzerland is a joint programme of the Confederation, cantons, and municipalities to make the work of public administrations as close to citizens and as economical as possible with the help of information and communication technologies. BHP was mandated by the programme office to evaluate the functioning of a new organisational model (eGovernment Services) after one year and to prepare development recommendations. eGovernment Services is an organisational model established in response to the increasing need for coordination among the eGovernment project leader organisations. The evaluation was based on guided interviews with the members of the coordination committee, the project leaders, and other involved persons.
Federal IT Steering Unit FITSU
Führung & Organisation